How can I book an appointment at the laser machine?
To book an appointment you must have the work to be done in a DXF file, following the instructions in the RULES CORRECTLY.
Show the DXF file to the staff in charge of the workshop to check if it is correct and book the appointment in the time slot available.

What is the difference between engraving 1 and engraving 2?
Basically, it is the laser's power of action on the material. In engraving layer 1, a greater amount of power is applied and burns more of the material in DEPTH. Not in the WIDTH of the line.
In other words, engraving 1 is more powerful than engraving 2.

I want to mark dimension numbers and mark some parts so that I know what they are when I pick them up. How do I do this?
In order to mark the parts, it is advisable to use engraving layer 2, with a text font "TXT". In this way, the machine understands a vector text format (faster in most cases) and a low-powered engraving (subtle and light to the eye).

What is the difference between outer cut and inner cut?
The main difference is that the inner cut layer will be done before the outer cut layer.
When we have a drawing of a façade with windows, we will have to put the windows in the inner cut layer and the perimeter of the façade in the outer cut.

Can I write my box with any typography, in which layer should I do it?
As long as we have the typography or if we don't have it we can install it on the PC, as long as you bring it with you.
Always in the text layer.

Can I put some rest of my material to be able to use it in the laser?
Yes, you can always use leftovers from other jobs to recycle the material. Ask us how to do it.

How can I find out the availability of the laser?
By stopping by the workshop or calling us by phone. We will advise you of the free timetable at the time, but we can never confirm exact availability.

How far in advance can or should I go to book an appointment?
During the delivery season, we always fill up quickly, although there is usually plenty of availability.
You should always allow for possible delays or failures that may occur.

Can I only use one hour or one shift in the whole academic year?
No, you can use up to a maximum amount of time determined by the course in which you are on shift.
But you can come as many times as necessary until you run out of points.

Can I spend all my points on a single assignment?
Yes, as long as it can all be done in the time range allotted for your job.

Can I request more points if I run out?
No, you cannot request more points.

Can I put different types of materials in a single file?
Yes, no problem, you just have to indicate at the time which material you are going to use.

Can I send my work by email?
We recommend and accept jobs by email, but you can also stop by the Taller to consult on demand.

I am outside the University, but I want to book an appointment. Can someone come on my behalf?
Yes, someone can come on your behalf. If the file is correct, the time indicated will be booked.
If any of the work needs to be redrawn or changed, the changes will be explained to the person coming, but no time will be booked.

Can I put material larger than the maximum working area?
Yes, you can, but you must take into account:
The material must be a maximum of 900x600 mm, but remember that the maximum printing area is 860x600 mm. You must take into account that there will be 20 mm of material left over on each side.

My working area is smaller than the template size, how do I draw it?
You must draw the boundary of your material with the WORK AREA layer, but NOT within the area we marked on the template.
If your working area is 700x500 mm, draw that area and put your pieces inside.

Can I put my pieces on the edge of the material?
Yes, you can, but it is preferable to leave a perimeter margin of 2 mm in the whole working area, so as not to have problems with the cutting or engraving of the pieces.